Data Protection Policy for esf Customers and/or Students
As part of the services it provides,the esf is required to collect your personal data.
The purpose of this policy is to describe howthe esf uses this data in accordance with the provisions of the GDPR (General Data Protection Regulation of 25 May 2018).
1. Did you know?
esf instructors carry out their work as self-employed individuals.
They organise themselves locally within the Écoles du Ski Français to organise teaching, supervision and activities relating to skiing and other snow sports in resorts.
To safeguard their interests, they also form local unions with legal personality. There is only one local union per resort.
The name ‘École du Ski Français’ is authorised by the National Union of French Ski Instructors (S.N.M.S.F.), established in 1945. Its aim is to organise the profession whilst ensuring that instructors retain their organisational and teaching autonomy.
When you use the services ofthe esf, your personal data is therefore processed by both the Local Association and the S.N.M.S.F., each acting as a data controller pursuing its own purposes.
In other words:
- The Local Union processes your data to manage its contractual relationship with you (invoicing, payment, booking management, etc.), to carry out marketing activities and to comply with its legal obligations.
- The S.N.M.S.F. processes your data as it manages the central computerised booking system which enables Local Unions to collect the data necessary for organisingesf services. The S.N.M.S.F. manages this computerised system for CRM processing purposes.
They organise themselves locally within the Écoles du Ski Français to organise teaching, supervision and activities relating to skiing and other snow sports in resorts.
To safeguard their interests, they also form local unions with legal personality. There is only one local union per resort.
The name ‘École du Ski Français’ is authorised by the National Union of French Ski Instructors (S.N.M.S.F.), established in 1945. Its aim is to organise the profession whilst ensuring that instructors retain their organisational and teaching autonomy.
When you use the services ofthe esf, your personal data is therefore processed by both the Local Association and the S.N.M.S.F., each acting as a data controller pursuing its own purposes.
In other words:
- The Local Union processes your data to manage its contractual relationship with you (invoicing, payment, booking management, etc.), to carry out marketing activities and to comply with its legal obligations.
- The S.N.M.S.F. processes your data as it manages the central computerised booking system which enables Local Unions to collect the data necessary for organisingesf services. The S.N.M.S.F. manages this computerised system for CRM processing purposes.
2. What data is collected?
a. General case
The personal data collected when you register voluntarily (online or at the counter), whether or not you make a booking, is as follows:
- Surname;
- First name;
- Date of birth;
- Level of education;
- Language(s) spoken
- Postal address;
- Email address and;
- Telephone number.
b. Photographs or videos
The customer hereby grants, free of charge, permission toesf instructors, a service provider acting on behalf ofthe esf, and/or an independent photographer, in connection with the sale of images to be offered (following the taking of the images) to photograph and/or film the customer during lessons delivered by the esf’s instructors and attended by the customer, and/or during competitions organised by the esf in which the customer participates.
The client authorisesthe esf, theesf’s service provider who has participated on its behalf in the capture and/or use of the images (e.g. photography, video editing, etc.) and/or the freelance photographer in connection with the aforementioned service, where applicable, to use, in particular by means of reproduction, display, screening and adaptation, these images (photographs or videos) on their website, social media or any other physical media such as leaflets, brochures, posters and other advertising material.
This authorisation is granted worldwide and for a period of 5 years from the date on which the said images were captured.
If the client is a minor, the client’s parents grantthe esf, the aforementionedesf service providers and/or the freelance photographer, in connection with the aforementioned service, authorisation to photograph, film and use their child’s image, under the same conditions.
c. ‘Etoile’ test results and esf competitions.
If you have taken part in the ‘ETOILE’ tests andesf competitions, your results are public and will be displayed at the Local Union’s premises and online.
d. Bank details
The bank details provided when you place your order are not collected by the Local Union or by the S.N.M.S.F. Our service provider uses encryption technology to secure your transactions.
3. For what purposes?
Your personal data is collected for the purposes of carrying out esf activities.
It will be retained (in aggregated and anonymised form) for statistical purposes.
You are only asked to provide data that is strictly necessary for the smooth running ofthe esf’s services and for the protection of your vital interests.
If a third party (see below) needs to use personal data, we ensure that they are able to protect it.
We therefore have a legitimate interest in using your personal data, and this use does not infringe upon your freedom or your interests.
4. Who are the recipients?
To ensure we provide you with a high-quality service, your data will be used:
- The management team of your resort’s Local Ski Association;
- To your esf instructor;
- The SNMSF’s IT department;
- To our IT subcontractors (technical services) and e-commerce web development providers (sales analysis, CRM tools);
- Local authorities, if required by law.
5. Data security
The information collected is stored in a secure computerised database maintained by the Local Union and the S.N.M.S.F.
Appropriate measures are taken, both technical (e.g. firewalls) and organisational (e.g. usernames/passwords, physical security measures, etc.) to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
6. Your rights
You have the right to object to the processing of your personal data, as well as the right to access, rectify and erase it.
7. Retention periods
The data collected is retained, archived and then anonymised by the Local Union and the S.N.M.S.F.
Before being anonymised, customers’ and pupils’ personal data will be archived for 10 years from the date of booking for accounting purposes (as invoices must be retained for 10 years from the end of the financial year).
Before being archived, it will be retained for three consecutive seasons in the Local Union’s ‘active database’ for marketing purposes. At the end of the aforementioned period, it will be archived if you do not respond to any communications fromthe esf.
8. Cookies and web beacons
a. ‘Cookies’
A ‘cookie’ is an information file sent to your browser and stored on your device (e.g. computer, smartphone). This file contains information such as your domain name, your internet service provider, your operating system, and the date and time of access.
If you visit its website, the Local Union may process information relating to your activity on the site, such as the pages viewed and searches carried out. This information is used to improve the content of the site and your browsing experience.
You can configure your browser settings to restrict the storage of cookies on your device. Your experience on the website may then be limited.
b. Web beacons
The Local Union may occasionally use web beacons (hereinafter ‘tags’) to assess your responses to its website and the effectiveness of its activities (e.g. the number of times a page has been viewed).
This “Your Personal Data” page was last updated on 28 August 2020